Locate and pre-check
Ticket called and confirmed active. Marks walked before the machine comes off the trailer. Tolerance zone hand dug, every time, no exceptions for schedule.
Safety & quality
Two standards, and they are not in tension. The crew that takes the time to call a locate and check a depth is the same crew whose work does not come back.
Safety program
Most incidents in this trade come from the same short list, and every one of them is a decision somebody made to save twenty minutes.
QC process
Ticket called and confirmed active. Marks walked before the machine comes off the trailer. Tolerance zone hand dug, every time, no exceptions for schedule.
Depth verified as the run goes in, not after. Warning tape and tracer where the spec calls for it. Photos taken while the trench is still open, because nobody can prove it afterward.
A second set of eyes on completed work, independent of the crew that did it. Findings written down and returned, including the ones that make us look bad.
Backfill, tamp, seed or sod. Before-and-after documented from the same position. We do not ask to be paid on a job the homeowner is still unhappy about.
Credentials & coverage
Prime contractors and ISPs run vendor onboarding before they run a crew. Everything below is current and can be sent the same day.
Next step
COI, W-9, safety program and QC documentation. Tell us who to send it to and it goes out today.